Refund And Returns Policy

Effective as of [29/03/2024]

At Dhaka Scaffolding Company, we are dedicated to providing our customers with high-quality scaffolding services and solutions. Our commitment to excellence is reflected in the care and precision with which we select our products, design our solutions, and engage with our clients. Given the nature of our products and services, we currently do not offer refunds or accept returns. Below is our policy regarding refunds and returns:

Refunds

Due to the specialized nature of our scaffolding products and services, Dhaka Scaffolding Company does not provide refunds once a product has been purchased or a service has been rendered. We ensure that all our clients are provided with comprehensive information and support before making a decision to purchase or rent our scaffolding solutions to guarantee satisfaction and meet the specific needs of their projects.

Returns

At this time, Dhaka Scaffolding Company does not accept product returns. This policy is due to the customized nature of our scaffolding solutions, which are tailored specifically to the requirements of each project we undertake. Before any commitment is made, our team works closely with clients to ensure that the proposed solution is perfectly suited to their project’s demands, minimizing the likelihood of any need for returns.

Exceptional Circumstances

While we maintain a strict no refunds and no returns policy, we are committed to the satisfaction of our clients. Should there be any concerns or issues with the products or services received, we encourage clients to contact us directly. In exceptional circumstances, where product defects or service discrepancies are evident, we will evaluate the situation on a case-by-case basis to determine the best course of action, which may include replacement or rectification of services, as appropriate.

Contact Us

Your satisfaction and success in your construction projects are very important to us. Should you have any questions or concerns regarding our Refund and Returns Policy, or wish to discuss the specifics of your situation, please do not hesitate to contact us at:

• Email: [dhakascaffolding@gmail.com]
• Phone Number: [+8801913638636]
• Office Address: [Badda, Gulshan, Dhaka -1212]

We appreciate your understanding and cooperation with our policy. Thank you for choosing Dhaka Scaffolding Company as your trusted scaffolding solution provider.